Impact of Flipping the Switch: Evaluating the Effectiveness of Low-Income Residential Energy Education Programs

This paper describes best practices observed for low-income energy education programs. To assess effectiveness of different approaches, it maps educational strategies to program outcomes. It also includes a discussion of methods for and challenges of assessing impacts of energy education programs. Topics covered include the advantages and disadvantages of participant self-reporting, participant surveys, use of engineering algorithms to calculate savings, and billing analysis.